Frequently asked questions

Yes, the boats sail in almost any weather. Even in the rain you sit sheltered and dry on board.

No, that depends on the tide. The canals of the Speicherstadt can only be navigated at a suitable water level. The team at the Landungsbrücken will tell you whether it works on your day.

The captain or crew give a live commentary in German, full of facts and anecdotes about the port. International guests can listen along with a free audio guide app available in 11 languages, including English, Spanish and French.

Yes, every boat used has a restroom on board.

Strollers are usually no problem. Whether a wheelchair can come along depends on the boat: the passenger ships RIVER STAR and HAMBURG and the LOUISIANA STAR are step-free. Please contact us in advance and let the team on site know.

Drinks yes: most launches have a drinks vending machine on board. Snacks are not offered on board.

Yes, well-behaved dogs on a leash are welcome on board.

The classic harbor tour takes one hour, the XXL harbor tour two hours on one boat. The longer trip leaves more time for the Speicherstadt, HafenCity and the container port.

Boarding starts one hour before departure. For the best seats, arrive at Pier 1 about 30 to 45 minutes early. Departure follows dusk, and the calendar on the harbor lights cruise page shows the times.

No, online only, in advance. The buffet and drinks such as beer, wine, sparkling wine and soft drinks are included. Cocktails and long drinks are sold at the bar on board. More about the party boat.

18. The Reeperbahn tour is possible from 16 as an exception, accompanied by a parent or legal guardian. Please bring your ID.

At 10:30 PM at Beatles-Platz on the Reeperbahn. A party guide takes you through 4–5 clubs. More about Hamburg at night.

On the old town, Speicherstadt and HafenCity, UNESCO World Heritage and Schanze tours, children up to age 5 go free. There is a child ticket for ages 6 to 14.

Yes, from €99 per hour for the whole group. You choose the date, meeting point, route and language. More about the private tour guide.

Public dates are in German. For groups we offer various languages, please mention yours in your inquiry.

Online tickets with a fixed date can be canceled free of charge up to 24 hours before. Rebooking is possible up to 24 hours before by email or phone.

• Harbor tours and harbor lights cruise: St. Pauli Landungsbrücken, Pier 1.
• Reeperbahn tour and Speicherstadt tour: in front of the Hard Rock Cafe, Pier 6.
• Party boat: Überseebrücke (U3 Baumwall).
• Reeperbahn club tour: Beatles-Platz.

You will find the exact meeting point on each tour page and in your booking confirmation.

Yes. After booking online you receive your confirmation with your ticket by email. Show the ticket at the meeting point on your phone or printed out.

Ideally one to two weeks ahead, earlier in summer and before Christmas. You usually receive a quote with a fixed price on the same business day. Request a quote

Yes. We have boats in different sizes, including launches that work well for small groups. More about boat charter.

We arrange buses and minibuses with a driver for 10 to 50 people, for transfers, day trips and city tours. More about bus rental.

Yes, with boat, bus, guide and catering from a single source and one contact for everything. Find ideas under occasions and companies & groups.